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Featured informations
- Can a single mobile phone or an Apple Watch be used to validate tickets for several people?
- Why is the transport ticket I want to buy not available for sale in the Bonjour RATP app?
- How can I benefit from a reduced fare?
- Understand the suggested routes
- I purchased tickets, but I don't see them on my iOS or Android phone
- How can I customize my dematerialized Navigo cards (iOS)?
- How can I update my Navigo Pass with the Bonjour RATP app?
- How to transfer my tickets from one Android phone to another?
- How can I obtain a refund for my RoissyBus tickets?
- Accessibility: how to get around and use Bonjour RATP
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The timetable shown in the application differs from the one displayed at the RATP bus stop/station.
How to make a first purchase and load tickets onto an iPhone or an Apple Watch?
How to validate a ticket when it is stored onto my iPhone or Apple Watch?
How do I install the ticket purchasing module onto my Android mobile phone?
How do I validate a ticket using an Android mobile phone?
How do I receive a refund for a ticket?
What tickets do I need to purchase to reach Orly or Charles de Gaulle airports?
What to do in case of difficulties validating my ticket?
Is it possible to transfer tickets to another device?
An error occurred while loading the ticket (onto Navigo pass, mobile phone or Apple Watch), will I be charged?