Is it possible to transfer tickets to another device?
The transfer of titles is only possible between supports of the same type. It is not yet possible to transfer your titles between a physical Navigo card and a phone (or a connected watch), in either direction.
However, transfer is possible between two phones or between two compatible smartwatches.
Note: It is recommended to use up the current subscription or to use the titles on your current support before replacing it.
To transfer your titles:
- Between two compatible Apple devices: How can I transfer my tickets from one iPhone to another or from one Apple device to another?
- Between two Android phones: How to transfer my tickets from one Android phone to another?
Note: transferring tickets between Apple and Android devices is not possible.
If you encounter a problem, please contact the IDFM customer service solely via the Bonjour RATP app by clicking the button below, then on "Customer Service". Contacting IDFM customer service requires having or creating an IDFM Connect account.