I've forgotten my password. What should I do?

There is no way to retrieve a lost password, you need to reset a new one.

To do this:

• Click on "Forgot password?" on the login page.
• Enter your email address and click "Continue".
• Check your mailbox. If you haven't received anything, remember to check your junk or spam folders, verify that you entered the correct email address, and if necessary, click on "Resend email".
• In the received email, click on the "Change password" button (note: the link is only valid for 24 hours).
• Enter a new password, confirm it, and click "Confirm".
• Return to the Bonjour RATP application and log in with your new password.