How do I load a Navigo pass with my iPhone?

Go to the "Tickets" tab, located at the bottom right of the Bonjour RATP application.

Choose the "On my Navigo pass" option and then click on "Read pass".

- Hold your Navigo pass against the back of your mobile phone so that it can access the content and help you choose a ticket to purchase.

- To proceed with the payment, you must have a credit card and enter an email address to which the purchase receipt will be sent. This address is pre-filled if you are logged in to Ile-de-France Mobilités Connect.

- Once the payment is accepted, you will need to present your Navigo pass against the back of your mobile phone again to load the purchased ticket onto it.

- You will need to present your Navigo pass against the back of your mobile phone again to load the purchased ticket onto it. The vibration indicates that the pass is detected, but it is imperative to continue holding the pass against the back of the mobile phone and wait for the visual confirmation from the application before removing it (the writing step on the pass is essential for reloading a ticket).

- Then, use your Navigo pass as usual to validate.

If you encounter any difficulties related to purchasing a transport ticket on your mobile phone, please visit this page.