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Why was I given a ticket for my ride?

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  • Why was I given a ticket for my ride?

It is important to always end your ride correctly, especially by parking the scooter in an authorized parking zone.


To comply with city requirements, there are limits to where a ride can end. Failure to comply with these parking requirements may result in fines. The Bonjour RATP map will guide you to possible parking zones.


To avoid fines in the future, make sure to end your ride in a valid parking zone and follow all the steps to complete the ride.


If you believe you have been charged a fine in error, please contact the scooter partner's customer service by clicking on the corresponding button below.

You didn't found the answer to your question?
Send an e-mail to TIERPlease include the following details in your e-mail: surname, first name, date and time of hire, scooter number.Send an e-mail to LimeContact Lime by phoneYou can contact Lime 24 hours a day, 7 days a week, and don't forget to bring your invoice you received by e-mail.Send an e-mail to Dott
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