I've lost something on the RATP network. What should I do?

Have you lost (or found) an item? RATP allows you to report it in order to find it:

• Either online, directly on the website https://ratp.franceobjetstrouves.fr/
• Or with an agent from the metro, bus, RER or tramway network.

In both cases, you will be asked to describe the lost item (type, color, brand) and provide your contact information.

Certain steps to follow with the "Lost and Found" service of the Préfecture de Police are described.

If the item is found, you will be notified by SMS or email, depending on the contact method you have declared.