Is ticket validation compulsory?
All transport tickets must be systematically validated when accessing the networks, including on buses, trams, and Tzen, during transfers, and when exiting stations with gates.
When traveling with a Metro-Train-RER Ticket or a Bus-Tram Ticket, a second ticket is not deducted when validating your exit from a station within the acceptance area of the Metro-Train-RER Ticket or the Bus-Tram Ticket. If you are outside the area, the exit will be denied.
Are you experiencing a problem? Please contact the IDFM customer service exclusively through the Bonjour RATP application by clicking on the button below, then on "Customer Service". Contacting the customer service of IDFM requires having or creating an IDFM Connect account.