I've had a problem while travelling on an RATP line

You want to report a difficulty encountered during a ride on a RATP line (for example: the regularity of a bus, a problem with timetable data on a station screen, etc.), unprofessional behavior, or an incident, and this outside of all functionalities of the Bonjour RATP application.

For these different reasons, you must contact the RATP customer service, which is different from the customer service of the Bonjour RATP application, using the dedicated button below.