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  • I can't start my ride. What should I do?

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I can't start my ride. What should I do?

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  • I can't start my ride. What should I do?

In the event that a vehicle does not unlock, try to reproduce the procedure with another one (if available). If you still cannot start your ride, you can contact the customer service of the relevant partner using the buttons below.

You didn't found the answer to your question?
Send an e-mail to TIERPlease include the following details in your e-mail: surname, first name, date and time of hire, scooter number.Send an e-mail to LimeContact Lime by phoneYou can contact Lime 24 hours a day, 7 days a week, and don't forget to bring your invoice you received by e-mail.Send an e-mail to DottSend an e-mail to Voi
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