How do I activate and set up my alerts?
Please first enable the reception of notifications from the Bonjour RATP application in your phone's settings.
1. To enable notifications on your phone from the Bonjour RATP application:
- Go to your account by clicking on the character icon located at the top left of the screen;
- Click on "My notifications";
- Click on "Enable notifications";
- Check the reception of notifications in your phone's settings.
2. Once notifications are enabled:
- Return to your Bonjour RATP application;
- Click on "Set up my alerts";
- Then click again on "Enable notifications" and "Enable alerts" in the Bonjour RATP application.
3. To create your custom alerts (RER, Transilien, Métro, Tramway, Bus, and Noctilien):
- From the "Traffic" tab, click on "Create an alert";
- Select and configure the alerts you wish to receive.
Choose a public transport line for which you want to receive alerts.
Note: you can also specify when you want to be notified:
- Either all the time: you will be informed continuously of any incidents affecting the chosen line,
- Or based on the selected days and time slots.
You can add as many time slots as you wish by clicking on "Add a time slot".
Once your preferences are entered, click on "Save" at the top right of the screen to save your alert.
Good to know: you can modify your alert settings at any time by clicking on "...", to the right of each saved alert.